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Telephony companies are becoming more renowned and respected for the valuable services they offer. Two of the most recognized telephony companies in the industry is Nextiva and RingCentral. They are admired for their reliability and vast amount of services and features. However, despite their mutual acknowledgment, the question that surfaces is which company offers the most ideal solutions and services at cost-efficient prices. Also, which company provides features that are the most valuable for businesses?

It is significant that when a provider is being chosen that their offerings are effectively compared to ensure that an informed decision is made. Reviewing comparable features allows you to make an educated choice and choose the company that is beneficial for your business needs.

Nextiva

Both companies offer comparable prices, which you will see as listed below. For the purpose of this comparison, we will focus solely on the business solutions provided by both companies. Nextiva offers Office Pro, Office Pro Platforms and Enterprise. All of these solutions provide clients with a unified communication system that is inclusive. However depending on needs, Office Pro Plus and Enterprise provide additional solutions. The services offered are scalable and individuals can essentially evolve with this system. Due its hosted nature it offers a plethora of benefits such as unlimited calling, virtual attendants, voicemail to email, easy installation, effective troubleshooting and many other features.

Office Pro: $19.95 a month per user.

Perfect for a small business as it offers basic cloud telephony services such as the following:

  • Cloud PBX
  • Free Number Porting
  • Advanced Call Management
  • Unlimited Calling
  • Free Local Number
  • Free Toll Free Number
  • Voicemail to Email
  • Unlimited Virtual Faxing
  • Shared Call Appearance
  • HD Music on Hold
  • Voicemail to Text for $2.95 per line
  • Barge In

Office Pro Plus: $22.95 a mother per user

This solution extends beyond what Office Pro offers. It includes robust features as the mobile app, which permits colleagues to instant message, and connect over this platform. It offers more unified communication solutions that are ideal for any business looking to remain connected with their team and increase productivity. The features offered are:

  • Cloud PBX
  • Free Number Porting
  • Advanced Call Management
  • Unlimited Calling
  • Free Local Number
  • Free Toll Free Number
  • Voicemail to Email
  • Unlimited Virtual Faxing
  • Shared Call Appearance
  • HD Music on Hold
  • Voicemail to Text for $2.95 per line
  • Barge In

PLUS:

  • One Professionally Recorded Greeting
  • Call Me Now
  • Conference Bridge
  • Nextiva Mobile App
  • Team Presence

Enterprise: $29.95 a month per user.

This solution is ideal for a large enterprise or company as it offers tools that expand far beyond what is offered by the other features. It offers a system that is extremely professional and highlights the importance of an interconnected communication system. They are as follows:

  • Cloud PBX
  • Free Number Porting
  • Advanced Call Management
  • Unlimited Calling
  • Free Local Number
  • Free Toll Free Number
  • Voicemail to Email
  • Unlimited Virtual Faxing
  • Shared Call Appearance
  • HD Music on Hold
  • Voicemail to Text for $2.95 per line
  • Barge In
  • One Professionally Recorded Greeting
  • Call Me Now
  • Conference Bridge
  • Nextiva Mobile App
  • Team Presence

PLUS:

  • 3 Professionally Recorded Greetings
  • Call Recording
  • Nextiva Anywhere (allows you to connect to any landline or mobile device)

RingCentral:

Much like Nextiva, RingCentral offers three tiers for their plans. This allows businesses of various levels to take advantage of features that are conducive to their businesses needs. The plans offered by RingCentral are identified as Standard, Premium, and Enterprise. The benefit of this hosted system is that it offers integrated solutions that keep everything accessible. Allow us to detail the features of all three as follows:

Standard: 24.99 a month per user.

Although more costly than Nextiva’s Office Pro plan, the features offered by this solution make it ideal for any small business.  It provides messaging management tools, their mobile app, as well as Glip which is platform for keeping users connected and prepared for collaboration at all times. Their plan incudes the following:

  • Call management and phone system administration
  • Unlimited calling
  • Mobile app
  • 1000 Toll-free minutes
  • Unlimited conference calling, fax and business SMS
  • Video Conferencing, which is available for 4 users
  • Glip subscription for free
  • US based support
  • US based implementation
  • 9999% SLA
  • Integrations with Microsoft, Google, Box and Dropbox
  • Option for phone rental
  • Call log reports

Premium: 34.99 a month per user

As an advancement from their standard plan, RingCentral offers their premium app that can be still be utilized for small businesses and the benefit is that they can take advantage of more features. It offers call recording, video conferencing for 25 participants, and also additional minutes. This plan includes everything that the standard features offers and more.  They are listed as follows:

  • Call management and phone system administration
  • Unlimited calling
  • Mobile app
  • 1000 Toll-free minutes
  • Unlimited conference calling, fax and business SMS
  • Video Conferencing, which is available for 4 users
  • Glip subscription for free
  • US based support
  • US based implementation
  • 9999% SLA
  • Integrations with Microsoft, Google, Box and Dropbox
  • Option for phone rental
  • Call log reports

PLUS:

  • All standard features plus:
  • 2,500 toll-free minutes
  • Video conferencing: 25 users
  • Inbound caller ID name
  • HD Voice
  • Automatic call recording
  • Multi-level auto attendant
  • Integration with Salesforce, Zendesk and Desk.com
  • Single sign-on

Enterprise: $44.99 a month per user

The final solution offered by RingCentral is their enterprise solution provides users with optimal services. The cost is much more expensive than Nextiva’s Enterprise solution but all of the features included in their standard and premium services are offered in the enterprise plan along with additional features. They are listed below:

  • Call management and phone system administration
  • Unlimited calling
  • Mobile app
  • 1000 Toll-free minutes
  • Unlimited conference calling, fax and business SMS
  • Video Conferencing, which is available for 4 users
  • Glip subscription for free
  • US based support
  • US based implementation
  • 9999% SLA
  • Integrations with Microsoft, Google, Box and Dropbox
  • Option for phone rental
  • Call log reports
  • All standard features plus:
  • 2,500 toll-free minutes
  • Video conferencing: 25 users
  • Inbound caller ID name
  • HD Voice
  • Automatic call recording
  • Multi-level auto attendant
  • Integration with Salesforce, Zendesk and Desk.com
  • Single sign-on

PLUS:

  • All Premium features, plus:
  • 10,000 toll-free minutes
  • Video conferencing: 50 users
  • Voicemail-to-text

In comparison of the two companies, it is clear that Nextiva offers solutions that are more affordable and cost-efficient. Also, their plans offer features that adapt effortlessly to the business needs of any company. RingCentral does have its benefits, however, their services are offered at a monthly fee that is incomprehensible.  It is also important to mention that the quality of services offered by Nextiva extends beyond that which is offered by RingCentral. It is safe to say that if you are concerned with quality, expense, as well as the level of features provided, Nextiva is your ideal choice for a hosted telephony system.

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